Form submissions and file handling
MiningMath uses information submitted through requests, collaboration proposals, Community applications, research submissions, and product-feedback forms to evaluate and respond to the stated purpose. Communications-list permission is collected only where the relevant form displays that consent and can be canceled at any time.
Optional attachments are reviewed only for the related submission. Uploads may be subject to file-size, malware, access-control, retention, and anti-spam checks. Do not submit confidential mine, company, project, credential, or sensitive personal information unless MiningMath has explicitly provided an approved secure channel.
Version 1. Last updated: 17/06/2024
– DPO: 50.344.835 Daniel Maciel Costa da Silva (Daniel Maciel Costa da Silva)
– Substitute: 54.752.360 Matheus Alves e Santos (Matheus Alves e Santos)
Contact: protecao.dados@miningmath.com
PDF version (EN, PT-BR)
Glossary
Anonymize: data processing technique which results in data that cannot be associated with any individual, hence called anonymized. This technique removes or modifies information that could identify a person.
Compliance: word originating in the English language, which means to be ‘in agreement’, that is, it is the set of measures and procedures to be followed in order to act in accordance with laws, regulations or Policies, to avoid the occurrence of irregularities, fraud and/or corruption in the environment to which it refers.
Consent: free, informed and unequivocal expression by which the holder agrees to the processing of his/her personal data for a specific purpose.
Controller: natural or legal person, governed by public or private law, responsible for decisions regarding the processing of personal data.
Cookies: files created in the browser to store user usage preferences on pages of websites accessed, recording data, such as login sections, and facilitating the user experience by saving browsing data. Also used to create unique identifiers for marketing platforms.
Personal data: information relating to an identified or identifiable natural person.
Data officer or DPO: person appointed by the controller and operator to act as a communication channel between the controller, data subjects and the National Data
Protection Authority – ANPD.
Functionality: task performed by the user when using a
software/application, such as buttons or support, available in the technologies.
LGPD: acronym in Portuguese for the General Data Protection Law, Lei Geral de Proteção de Dados – Law No. 13,709, of August 14th, 2018: http://www.planalto.gov.br/ccivil_03/_ato2015-2018/2018/lei/l13709.htm
MiningMath: private law company, registered with the CNPJ (registration number) under no. 18.037.943/0001-54, responsible for the application of this Policy.
Operator: natural or legal person, governed by public or private law, who processes personal data on behalf of the controller.
Privacy policy: legal document in which a company publishes the form of collection, use and management of personal data of third parties, whether a customer, supplier, partners or professionals of its team.
Platform: a computing platform may be an operating system, hardware, application interfaces, or even a web browser. It is the location where the specific program will run.
MiningMath technology: first and only single-step mining
optimization engine. The software integrates multiple areas of the business, improving strategic analysis and facilitating the decision-making process in mining projects, through risk assessments unconstrained by stepwise processes.
Holder: natural person to whom the personal data that are the object of treatment refer, also referred to as a user.
Treatment: any operation carried out with personal data, such as those relating to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, diffusion or extraction.
User: term used in this Policy to refer to people who, when using the services offered by MiningMath, inform their personal data. Hereby also referred to as data holder
1. PREFACE
In this document, MiningMath seeks to detail to the users of its website, software, social networks, forums and other platforms, the practices adopted in the treatment of their personal and sensitive data.
BY ACCESSING, REGISTERING OR USING ANY MININGMATH PLATFORM, THE USER AGREES TO THE TERMS AND ACCEPTS THIS PRIVACY POLICY. THEREFORE, IN ORDER TO USE THE SERVICES PROVIDED BY MININGMATH, THE USER MUST READ ALL THE CONTENT HERE AVAILABLE. FOR QUESTIONS, INFORMATION AND REQUESTS, VISIT THE LGPD CHANNEL.
2. POLICY SUMMARY
MiningMath values the security of the personal and sensitive data of the users of its services, social networks and other platforms that it offers to the community. To this end, it ensures its users to follow the precepts of the General Law for the Protection of Personal Data – LGPD, its updates and other related legislation. MiningMath also uses the best practices and tools at its disposal to ensure the security of information and data shared by users.
The user may, at any time, refuse to provide any personal data when completing forms, surveys, account registration, among others, agreeing that, in the event of a request for services by MiningMath, the purpose proposed for such data request will not be served.
In case the user has informed MiningMath of their personal data on previous occasions and wants to change/access/anonymize and/or delete their data, as well as any other right guaranteed by the LGPD, they can do so by accessing the LGPD CHANNEL and informing
MiningMath of their interest.
MiningMath collects data necessary for the improvement of its services and platforms, enabling the user to access to such services and platforms, in compliance with legal and contractual requirements. This collection aims to provide users with information on topics related to MiningMath technology, generate marketing campaigns and surveys, provide access to its services, forums or platforms and meet any other legitimate interest that the company has, respecting the limits and criteria of the law.
Although MiningMath does not use its own cookies, when you access our website or our products, you may access third-party cookies chosen by MiningMath to enable us to provide services. In addition, MiningMath uses services provided by other developers, internet and data storage providers, some of which are outside Brazil. The company has no control over the Privacy Policies of such providers. Its choice is based on the analysis among those who publish commune with the ethical principles of Compliance, as well as complying with the LGPD or similar legislation in their respective countries.
In addition, MiningMath does not share its users’ personal data with third parties, without prior specific authorization, except for the cases provided for in item 5.2 a).
3. PRESENTATION
Under the terms of the LGPD, the controller of personal data within the scope of this Policy is MiningMath Software Ltda., registered with the CNPJ under number 18.037.943/0001-54, headquartered in Belo Horizonte, Minas Gerais at Rua Bela Vista no. 230, Padre Eustáquio, ZIP code 30730-000.
This Policy addresses the processing of personal data, presenting guidelines for the collection, treatment, storage and disposal of personal information that occur when accessing, registering or using MiningMath services and platforms, such as, but not limited to: website, MiningMath software, Telegram, Whatsapp Business, Whatsapp, Facebook, Instagram, Pipefy, Linkedin, HubSpot, Google user data, Google tools (such as Google Analytics, Google Docs, Google Drive), Trello, Sendy, Jira, Gitlab, WordPress, in whatever is the responsibility of MiningMath, as established by the LGPD.
4. CONDITIONS
a) Here are all the general guidelines applied to all MiningMath services and platforms, and there may be specific conditions for some of them. If such conditions conflict with this Policy, the guidelines set forth herein shall prevail.
b) When the user accesses or uses MiningMath’s services and/or platforms, he/she affirms that he/she has the legal and right to do so and that he/she fully agrees with this Policy. If this is not the case, the user should not proceed with access or use.
c) To grant access to a legally incapable user, it will be necessary to accept the terms of this Policy by their legal guardian, who assumes all civil and criminal responsibilities for the acts performed by the incapable.
d) Form data is processed for the purpose of the relevant submission. Technical service information may be sent when necessary to fulfill that purpose. Inclusion in MiningMath’s communications list is authorized only when the relevant form displays and receives the corresponding consent.
e) The user, by agreeing with this Policy, is agreeing to appear in MiningMath’s private databases.
5. GUIDELINES
5.1 DATA COLLECTION AND PROCESSING, JUSTIFICATIONS AND PURPOSES
In general, MiningMath only collects personal data necessary to carry out the delivery requested by the user, for the improvement of its services and platforms, including user experience and sending marketing and informative communications to which the user has subscribed. Special cases are preceded by prior consent, after the user has subscribed. Special cases are preceded by prior consent, after the user has been informed about the purpose of the collection.
The user may or may not provide requested data. In this case, this will imply no access to the services provided by MiningMath.
The treatment of data, including data collection, is intended to enable MiningMath to:
(i) identify the user;
(ii) establish academic or commercial relationship;
(iii) release and control the use of SaaS licenses;
(iv) send mailings;
(v) issue metrics and reports;
(vi) meet legal and contractual requirements;
(vii) fulfill other legitimate interests of MiningMath under the LGPD.
Data is collected to identify the user, including to guarantee their safety, rights and duties inherent to participation in digital environments, defined by law and/or in the terms of use of these environments, when applicable. MiningMath may collect one or more pieces of data, depending on the purpose.
MiningMath provides a certificate to those interested in deepening the use of MiningMath technology, which proves to the market the level of knowledge acquired, in a self-taught way, from the knowledge base published by MiningMath on its website.
MiningMath’s Marketing Policy is to send commercial campaigns and surveys about its services to the user who has given such permission. In the body of the email of these disclosures, the user will find the ‘unsubscribe here’ link to unsubscribe the permission previously granted to MiningMath.
The information considered relevant are those related to the content/technical material aimed at the user who has access to MiningMath technology, such as instructions for installing and using new features, technical campaigns, user testimonials, but not limited to these. The request to cancel the receipt of this information must be made through the virtual attendant MIMA.
MiningMath uses Pipefy as a manager of its Talent Bank, for professionals who are interested in joining the MiningMath team, as well as a gateway for candidates for internship vacancies, when vacancies are advertised on the social networks. Other third party platforms may also be used at MiningMath’s discretion.
At MiningMath’s website, any interested party can request a trial license and the user must fill out a specific form for this purpose. Data, both for commercialization and for free licenses, are collected by a third party licensing system and recorded in a database at MiningMath.
MiningMath does not use proprietary cookies to collect user data.
The third party platforms that are accessed through the MiningMath website use cookies to identify the user, installing the cookie on the user’s computer to store browsing preferences on their websites.
The data collected is provided manually or automatically by the user and comprises information about preferences, location and interaction on social networks.
5.2 SHARING PERSONAL DATA
MiningMath shares personal data of users with third parties without the prior consent of the holder in the following cases:
a) to ensure the provision of services provided to the user, the performance of its internal activities and organization of information and/or database, MiningMath uses third party software and tools, requiring the sharing of data between third party platforms, for example Google user data, Google tools, Pipefy, HubSpot, Trello, Autentique, among others. MiningMath ensures that it seeks suppliers that claim to comply with the LGPD rules, or related legislation in their countries, in addition to valuing confidentiality and secrecy;
b) being demanded by court order, to fulfill contractual obligations or in compliance with legal requirements.
MiningMath does not disclose users’ personal data without prior authorization. The user’s participation in MiningMath’s social networks and forums exempts the company from liability for the publication of reactions, comments, photos and other personal information shared by the user in these environments, as it is their free expression and disclosure.
5.3 RIGHTS AND DUTIES OF THE HOLDER OF PERSONAL DATA
5.3.1 RIGHTS
The user has rights of access and control of their personal data, required by the LGPD.
By filling out forms to access MiningMath services, the user must provide access to their data. Some data is mandatory to grant access to the requested service. Failure in providing such data will imply MiningMath being unable to deliver the desired services.
MiningMath makes the LGPD CHANNEL available to all its users to inform themselves at any time about the treatment or storage of their personal information in MiningMath’s databases. This channel also serves to respond to other requests regarding user data, such as alteration, correction, inclusion and/or exclusion.
For the specific cases of sending e-mails with technical content or marketing campaigns, the form for deleting the data is processed as mentioned in item 5.1.
The impossibility of fulfilling the request for deletion of user data will occur:
a) by contractual and/or legal obligations, which determine specific terms and criteria for their exclusion;
b) to ensure that interactions on forums or social networks are reserved for any dispute, during the legal term;
c) if the data has already been anonymized by MiningMath.
It is the user’s right to request confirmation of the existence of processing of their data. When considering that any of the data recorded in MiningMath is unnecessary, excessive or verifying any other non-compliance in its use, the user can request the anonymization, blocking or elimination of such data.
By virtue of Brazilian legislation, all traffic data referring to user navigation within our sites will be kept anonymously for a period of 26 months, as well as the minimum data that can identify the user. This data will not be accessed by third parties of any kind, and will remain stored in an independent system not accessible to the external public, unless required by a Brazilian Judicial Authority any company/data storage technology.
All requests made through the LGPD CHANNEL will be answered within 15 days, and data deletion requests will be processed within 72 hours, as determined by the LGPD.
The user may also obtain information on which institutions, public or private, their data is shared with, in addition to being able to request the revocation of consent granted to MiningMath at any time.
Access LGPD CHANNEL to register your order.
Warning: due to the category of services provided by MiningMath, there are no ways to request portability of personal data to another provider.
5.3.2 DUTIES
The user’s duties are:
a) to provide only data of which they are the owners, being solely responsible for the information provided, under penalty of having their access to MiningMath services and platforms cancelled;
b) change, at any time, the permissions previously granted to MiningMath.
5.4 PERSONAL DATA STORAGE
MiningMath maintains the storage of personal data with a focus on the relationship and delivery of the services requested by the user, for the fulfilment of legal and contractual obligations, to maintain the security of the information and the system. The data will be stored for an indefinite period, complying with legal or contractual requirements, if/when applicable or until such time as the user requests its deletion or alteration. Data stored in cookies may not be stored if they are temporary cookies or if they are deleted by the user.
5.5 PERSONAL DATA SECURITY
MiningMath undertakes to take security measures to protect the personal data provided by the user, in accordance with the law, in particular the LGPD, as well as with good market practices, under any circumstances, including any form of inappropriate treatment or unlawful by third parties.
MiningMath uses third party services to store data and information. By hiring suppliers, MiningMath searches for those which have a Privacy Policy available and in compliance with the LGPD. For suppliers headquartered abroad, MiningMath verifies whether they confirm to comply to similar LGPD laws in their respective countries.
In the event of any leakage or unauthorized access to user’s data, MiningMath will follow the legislation and guidelines of the National Data Protection Authority (ANPD), which are:
a) communicate the fact to all competent authorities, including the ANPD, describing the episode and what data was leaked;
b) implement the necessary measures to minimize damages and losses, which included trying to identify the cause of the facts;
c) take the police, judicial and administrative measures within its capacity and responsibility;
d) communicate to the user what happened and the measures taken, providing him with information to seek some compensation from the intruder.
5.6 UPDATE OF THIS POLICY
This Policy can be modified at any time, in compliance with the legislation and the instructions of the ANPD. Contributions from other institutions, partners and users can also generate improvements in this document.
The identification of the version of this Policy and the date on which it became effective are recorded on its bottom.
With each new change, notices will be made available on MiningMath’s communication channels. We suggest that the user seeks information about the existence of updates to this Policy.
5.7 HOW TO MAKE CONTACT
Questions, suggestions and comments referring to this Policy may be sent to etica@miningmath.com.
5.8 LEGISLATION AND JURISDICTION
This Policy follows the Brazilian legislation, in particular, the Lei Geral de Proteção de Dados (LGPD). As MiningMath is a service provider for the global market, it will also remain attentive to international legislation in what applies to the protection of personal data, in particular the European General Data Protection Regulation – GDPR, in a subsidiary way, with prevalence of the Brazilian law.
Therefore, for any dispute in relation to the terms of this Policy, its resolutions will be in accordance with Brazilian legislation, and the Forum of the city of Belo Horizonte – MG will be elected to the detriment of any other, however qualified it may be.